Contactless technology and online ordering has become a necessity, as it continues to grow for restaurants and bars across the country. Let guests order directly from your restaurant and eliminate any additional fees and 3rd parties. It's important to choose a software system that integrates seamless into your business. Customers are looking to view and browse your menu options and place orders for pick and delivery. Interactive menu's with photos of the meals and customizable options for ordering is a must-have in today's landscape. Allowing guests to have a contactless experience is an urgent need for both customers and staff alike. Integrating technology to assist with online ordering is great way to begin.
An integrated online ordering program allows restaurants to customize the look of their website and app to match their establishment's brand. A customer will be able to order and access the menu easily from your website or app. You can control and chance your menu quickly without creating extra work for your team. Commission fees can get costly and you find that the ROI doesn't make since after paying a monthly and commission fee. Ensure you don't encounter any hidden fees or expenses you weren't anticipating. It may be helpful to read reviews about the company and software to get a good understanding of other restaurants experiences.
Online ordering software can help to create efficiencies to save time, and help to eliminate some errors associated with double entry of orders! A customer can review their order for accuracy right away and ensure they have everything they want listed.
Your online ordering system should give you the flexibility to accomodate the following options which you can integrate into your business as it makes sense:
- Takeout and carryout orders
- In-person, dine-in orders
- Delivery orders
- Curbside Pickup Orders
- Catering options
What will set you apart from other restaurants? An integrated digital loyalty rewards program that gives customers incentives and perks for additional orders, higher order sizes and frequent ordering. You can customize your loyalty system to what works best for your brand and business. Outside of day to day operations it's not necessary for management or staff to maintain a marketing program that can be easy and hands-off. Share push notifications, manage email, post on social and show upcoming events and specials with the touch of a button.
Looking to speak with an expert about a seamless online ordering system for your establishment? Contact us to schedule a demo or learn more.