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Foodservice industry trends: consistently inconsistent

Boelter's VP of sales, Jason Prondzinski, was quoted by industry leading publication FE&S' Magazine "The aspect of the foodservice industry that is most consistent is inconsistency". The article aptly titled, Consistently Inconsistent has insights into the areas owners and operators can focus on while there is still so much unknown about what the future holds. The full article is available to read here.


Top takeaways from the article include:

  • Do not make snap decisions about what should be changed and the things you should invest in. The example of salad bars which initially were shut down because of their nature of being open concept, have since resurfaced with creative solutions like individually packaged portions or display of grab and go items. It's best to carefully consider alternative options for your establishment to serve patrons.

  • Focus on health and safety and ensuring guidelines are followed by staff and employees. Some great ways to ensure people feel more safe include:
    • Clear Signage outlining protocol such as social distancing marks as well as mask guidelines that are in place. 
    • Communicate with staff about new expectations and processes to follow including when and how to properly wear any necessary PPE equipment.
    • Clean thoroughly and regularly and be sure to clean throughout the day, to it's visible to guests and associates that you are taking necessary steps.
  •  Education yourself on guidelines and rules in your geographic area and market segment. Rules may be different for restaurants, schools and businesses. It's important to understand state and city guidelines as well as any rules for the industry of type of business you're in.

  • Continue to stay engaged with top resources to remain educated and up to date on the latest available information. Rely on the CDC and health departments in your area for new guidelines and news.

  • Many new and innovative products continue to come into the marketplace as manufacturers work to help businesses succeed with new procedures and customer expectations. Evaluate your options and determine ways you can implement within your business. Look at your budget to determine which of these are good investments then carefully make decisions best suited for your operation.

  • COVID-19 has had an immensely disruptive impact in our industry, it's important to rely on key partnerships with partners you trust. "Together we will meet the challenge, together we will succeed."

At Boelter we have trained and enabled our expert staff to advise and assist hundreds of customers navigating new procedures and ways of doing business. When you need a partner to rely on, contact our experienced industry professionals to begin evaluating next steps so your business can move forward and succeed.


Jason Prondzinski

Jason Prondzinski is the Vice President of Sales for Boelter. Want to speak with Jason or a member of his team? Get in touch with us today.

Topics: Health and Safety

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